A new dental clinic in JVT had 80 brand searches a month. Half were being intercepted by Vezeeta and Cura ads bidding on the clinic name. The defence cost AED 200 a month. The bookings recovered paid for the campaign in week 2.
Why aggregators bid on small clinic names
Aggregators like Vezeeta, Cura and Healthlink Pro bid on individual clinic names because they know the patient is high-intent. Someone searching for "[clinic name]" already wants to book. The aggregator shows up with their ad, the patient clicks, and the aggregator gets a commission for redirecting them.
The clinic pays nothing to the aggregator, but loses the patient who was already searching for them by name.
What weak brand recognition looks like
If your clinic name has under 200 monthly searches, you have weak brand recognition. The good news: brand search defence is incredibly cheap at this volume. The bad news: aggregators still find it profitable to bid on you.
The setup
Create a single-keyword campaign:
- Campaign name: "Brand Defence"
- Match type: exact match on your clinic name and common misspellings
- Bid: aggressive enough to win position 1 (usually AED 2-5 CPC for a small clinic name)
- Ad copy: clinic name in headline, location in description, direct booking action
- Landing page: direct to homepage or to a specific page that converts well
- Budget cap: AED 200-400 per month for a small clinic, more if brand volume is higher
Total setup time: 30 minutes. Total ongoing time: 5 minutes per month to verify the campaign is still position 1.
The data
For a clinic with 80 monthly brand searches:
- Without defence: roughly 30-40 patients reach the clinic (after aggregator interception).
- With defence: roughly 70-78 patients reach the clinic.
- Additional patients per month: 30-40.
- If even 20 percent become booked patients: 6-8 extra bookings per month.
- Cost of defence: AED 200-400.
- Cost per recovered booking: AED 25-67.
Compare that to a new acquisition CPL of AED 150-250. Brand defence is the cheapest patient acquisition any clinic can run.
What about organic ranking?
Yes, you rank organically for your own name. The first organic result is usually you. But:
- The aggregator ad sits above the organic result.
- Roughly 35-50 percent of users click an ad before scrolling to organic.
- On mobile, the ad often takes the entire above-the-fold space.
You lose patients to the ad even with strong organic ranking.
The point
Brand search defence is not just for big brands. For small Dubai clinics with under 200 monthly brand searches, the defence costs AED 200-400 per month and recovers 6-10 bookings that would otherwise go to aggregators. Best ROI campaign you can run.
Written by Youssef Hajri, Founder of Access One. Access One is the first Healthcare Google Partner in the UAE. We run Google Ads for clinics, home healthcare and salons in Dubai. Get in touch.